Days 1 and 2 include the complete TTA Onsite curriculum
Group Development · Align field and office
TTA Onsite Plus
The complete TTA Onsite experience plus a third day connecting company KPIs to the behaviors that produce them while aligning technicians, dispatchers, and leadership.
Start a Fit ConversationExplore the onsite pathway
Choose how far you want to carry the work.
Want to make the standard last? TTA Onsite Premier adds six monthly virtual team check-ins for continued coaching and accountability.
Structure3 consecutive onsite days · Up to 15 participants
CohortUp to 15 participants
Investment planningQuoted for your companyOpen the breakeven calculator
Who it’s for
Built for a specific development need.
- Companies that want daily operations to support the TRUSTED Process
- Teams experiencing tension between technicians and dispatch
- Leaders who want to coach the behaviors behind KPIs
Program structure
How the work is carried into practice.
3 consecutive onsite days · Up to 15 participants
Day 3 brings technicians, participating dispatchers, and service leadership together
Company-specific behavior mapping and communication commitments
Core focus
What the engagement develops.
- Everything included in TTA Onsite
- Understand leading behaviors and lagging KPIs
- Create a company-specific Win the Day standard
- Define what technicians and dispatch need from one another
- Establish communication standards without unnecessary call-count pressure
Included
Materials and support
- Everything included in TTA Onsite
- Company-specific KPI-to-behavior mapping
- Win the Day behavioral standards
- Technician-dispatch communication exercises and commitments
What this produces
Observable direction
- Greater alignment between field, dispatch, and leadership
- Clear connections between daily behaviors and results
- More productive KPI coaching conversations
- Stronger technician-dispatch trust and accountability
Investment planning
Quoted around the company’s final scope.
Use the organization calculator to model the revenue required to recover the full training investment.
Travel and participant terms
Airfare, hotel, and local transportation are quoted separately. The engagement includes one cohort of up to 15 participants; larger groups require a second cohort or custom scope.
Open Cost CalculatorsStart with fit